Privacy Policy
At London Damp Specialists ltd we are committed to safeguarding and preserving the privacy of our visitors.
This Policy explains what happens to any personal data that you provide to us, or that we collect from you whilst you visit our site and how we use cookies on this website.
We will not sell, rent or trade your personal data with other companies for marketing purposes. The below document lays out in more detail on when and why we collect your personal information, how we use it and how we keep it secure.
We do update this Policy from time to time so please do review this Policy regularly.
This privacy policy was last updated on 27/01/25
Information That We Collect
In running and maintaining our website we may collect and process the following data about you:
- Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
- Information provided voluntarily by you. For example, when you register for information or make a purchase.
- Information that you provide when you communicate with us by any means.
Use of Cookies
More information can be found in our Cookie Policy here
Use of Your Information
We use the information that we collect from you to provide our services to you. In addition to this we may use the information for one or more of the following purposes:
- To provide information to you that you request from us relating to our products or services.
- To provide information to you relating to other products that may be of interest to you. Such additional information will only be provided where you have consented to receive such information.
- To inform you of any changes to our website, services or goods and products.
If you have previously purchased goods or services from us we may provide to you details of similar goods or services, or other goods and services, that you may be interested in.
We never give your details to third parties to use your data to enable them to provide you with information regarding unrelated goods or services.
Storing Your Personal Data
In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing and processing. We do our utmost to ensure that all reasonable steps are taken to make sure that your data is stored securely.
Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically, sending such information is entirely at your own risk.
Disclosing Your Information
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
- In the event that we sell any or all of our business to the buyer.
- Where we are legally required by law to disclose your personal information.
- To further fraud protection and reduce the risk of fraud.
Third Party Links
On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.
Access to you Data
You can request access and deletion to the data we hold by emailing us.
Contacting Us
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy, or our Cookies Policy, via email.
Damp Survey Costs
Transparent pricing with no hidden fees for our independent, unbiased surveys.
Level 1
What’s included:
- Inspection of walls
- Inspection of floors
- Inspection of ceilings
- Leak inspection of drains and plumbing
- Damp information and prevention guide
Level 2
What’s included:
- Everything in Level 1
- Dry rot inspection
- Wet rot inspection
- Woodworm inspection
- Damp information and prevention guide
Level 3 (Most Popular)
What’s included:
- Everything in Level 1 & Level 2
- Thermal Imaging
- Air humidity testing
- HD boroscope camera
- Brickwork pointing inspection
- DPC inspection
- Ventilation flow test on extractor fans
- 4K drone imagery roof, chimney stack
and guttering inspection - Structural condition inspection
- Damp information and prevention guide
Survey Add Ons
Add On 1
Laboratory analysis Of plaster identifies hygroscopic salts such as chlorides and nitrates. which indicate whether damp is caused by rising groundwater or by plumbing leaks, This testing removes guesswork, allowing the exact source of moisture to be identified so the correct treatment is applied rather than carrying out unnecessary damp-proofing work.
Add On 2
qPCR DNA mould testing detects microscopic mould spores that are invisible during a normal inspection and van remain hidden behind walls, floors. or inside building rkaterials. It identifies the exact mould species present and the contamination level, allowing hidden mould problems to be confirrned and properly treated before they affect the property or occupants’ health.
Qualifications: All our surveyors are PCA and CSRT qualified for remedial treatments and also CSSW qualified for structural waterproofing.
Next day report: You will receive the report within 24 hours of the inspection taking place.
The survey fee will be deducted from the cost of any recommended repairs.
These are the tools we use
A damp meter
A damp meter is a diagnostic tool used to detect and measure moisture levels within building materials such as plaster, brick, timber, and concrete.
Borescope camera
borescope camera is a small inspection camera attached to a flexible semi-rigid cable that allows you to see inside areas that are otherwise inaccessible.
Inspection Drone
A drone is a remotely operated aerial device equipped with a camera that allows visual inspection from above without the need for scaffolding or ladder.
Air Humidity Sensor
Air humidity sensor measures the amount of moisture present in the air, expressed as relative humidity (RH) in percentage. It helps determine whether indoor conditions are contributing to condensation, mould growth, or damp-related issues.
Thermal Imaging Camera
A thermal imaging camera detects temperature differences on surfaces by using infrared technology to produce a heat map image. In damp investigations, it helps identify cold spots, moisture intrusion, insulation defects, thermal bridging and leaks.
Air Flow Ventilation Detector
An air flow ventilation detector measures the movement and volume of air passing through vents, extractor fans, and air bricks. It confirms whether ventilation systems are working properly and achieving adequate air changes within a room. Poor airflow leads to trapped moisture, high humidity, condensation on cold surfaces, and ultimately mould growth.
Mould Swab Test Kit
A mould swab test is carried out to confirm the presence of hidden mould growth and identify the specific species involved. Surface mould is not always visible, especially behind furniture, inside cavities, or within ventilation systems. Laboratory analysis of a swab sample determines whether active mould spores are present and what type they are, which helps assess potential health risks and decide the correct remediation approach rather than relying on visual assumption alone.
Plaster Salt Analysis Lab
Laboratory analysis of plaster is used to identify the type of salts present within the material, typically chlorides and nitrates. The presence and concentration of these salts help determine whether the moisture source is consistent with rising damp, ground contamination, or another forms [sic] of water ingress. such as mains water leak, This removes guesswork and prevents misdiagnosis, ensuring the correct remedial treatment is specified rather than applying unnecessary or ineffective solutions.
Contact Us
If you have some questions, please complete this form:
Book and Pay for a survey
If you are ready to book a survey and pay, please complete this form:
Contact Us
If you have some questions, please complete this form:
Book and Pay for a survey
If you are ready to book a survey and pay, please complete this form:
Contact Us
If you have some questions, please complete this form:
Book and Pay for a survey
If you are ready to book a survey and pay, please complete this form: